Frequently Asked Questions
MasterCase 5

How to plug data cable into SSD properly?

It is recommended to use flat data cable to connect to SSD for various mounting positions as shown below. SSD mounted on top of partition next to motherboard

SSD mounted on the side

 

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How to remove Top cover of MasterCase Pro 5?

If unable to slide off the top cover. Reach inside the Top cover opening, and push against the top cover front plate. The top cover will then slide off. 

Removed Top Cover

 

Where to buy accessories or spare parts for MasterCase 5?

Please go to our official website where to buy section, and select the online store corresponding to your region: http://www.coolermaster.com/service/whereToBuy.html

What is available as accessories or spare parts for MasterCase 5?

Besides the entire MasterCase 5 cases, accessories such as case wheel, top mesh cover, clear side panels, SSD brackets and HDD cages are also available online.

For exact product lists available to each region, please go to our official website where to buy section, and select the online store corresponding to your region: http://www.coolermaster.com/service/whereToBuy.html

Or visit directly our Online Store here.
USA & CA:
http://www.cmstore-usa.com/

EU region:
http://www.cmstore.eu/

APAC Region:
http://store.coolermaster.com/

Where do I find the Tool Kit inside MasterCase 5 series?

The Tool kit that comes with your new MasterCase 5 can be located inside one of the HDD cage slot as shown below.

I have purchased a MasterCase 5 for my Intel Skylake system, what other CM products would you recommend?

Power line: 

All CM PSU will support Intel Skylake. 
However, we do recommend the following models: 

  • Good: G550M, G650M.
  • Better: V650, V750
  • Best: V850, V1000, V1200


CPU Cooler: 

All current and future CPU coolers by Cooler Master that support socket 115x series will continue to work for socket 1151. 
For extraordinary performance, we do recommend the following models: 

  • Air Cooler: Hyper 212 Series, V8 GTS.
  • Liquid Cooler: All Nepton Series.

How to install PSU correctly on MasterCase 5 Series products?

Step 1 and 2, Remove the Power Supply Unit bracket from the case by loosening the thumb-screws.
3. Lightly secure the bracket to the PSU (Do NOT screw too tightly).
4. Insert the PSU into the case.
5. Secure the bracket by tightening the thumb-screws.
6. Finish tightening the screws on the bracket to secure the PSU.